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Yes, we do offer international shipping. To ensure the privacy and comfortability of our customers, we utilize secure and private shipping channels. Please be aware that international shipping times and costs can vary significantly based on the destination and any applicable customs regulations. You will receive a shipping estimate during the checkout process. For specific inquiries regarding international shipping to your location, please contact our customer support team for more detailed information.

1. Due to the nature of pharmaceutical products and for the safety and well-being of our customers, our return policy aligns with industry standards. Generally, we cannot accept returns of prescription or over-the-counter medications. However, we will gladly accept returns or provide replacements for the following situations:

• Incorrect items shipped.
• Damaged items received.
• Items received that are past their expiration date.

2. To initiate a return or replacement, please contact our customer support team within [Number] days of receiving your order, providing your order number and details of the issue. We may request photographic evidence of damaged or incorrect items.

3. Please note that returns for reasons such as a change of mind or unused medications are typically not accepted. We understand that this policy may seem restrictive, but it is in place to ensure the integrity and safety of all medications dispensed.

For non-pharmaceutical items, such as medical devices or supplies, our return policy may vary. Please refer to the product description or contact customer support for specific details.

To ensure you are dealing with a legitimate online pharmacy, please verify the following:

• Verify the presence of a secure website (HTTPS) and a privacy policy.
• Ensure the pharmacy requires a valid prescription for prescription medications.
• Look for contact information, including address and phone number.
• Read customer reviews and testimonials.
• We at Green Capital Pharmacy are fully licensed and accredited, and we adhere to all relevant regulations to provide safe and genuine medications.

If a medication you’ve ordered is temporarily out of stock, we will notify you immediately via email or phone. We will provide you with options, such as:

• Waiting for the medication to become available again. We will provide an estimated restock date.
• Suggesting a suitable alternative, if available, with your physician’s approval.
• Canceling the order and issuing a full refund.
• We strive to maintain accurate inventory levels, but occasional stockouts can occur. We appreciate your understanding and will work to resolve any issues promptly.